Amazon growth agency based in British Columbia — supporting brands across Canada

Case study: wellness products

Chilltherapy: Amazon Listing Images, A+ and Brand Story Case Study

BIE created listing images, Premium A+ Content and a Brand Story for dual-sided cold therapy packs.

Chilltherapy makes dual-sided cold therapy packs with a textured Wave side and a smooth Flip side. This is a creative project, so it shows design decisions and assets, and it does not report sales or conversion numbers.

Case study from BIE client work.

Chilltherapy cold therapy packs Amazon listing infographics by BIE

Listing infographics designed by BIE for Chilltherapy.

At a glance

Project summary

Client

Chilltherapy, reusable cold therapy packs and a pad line.

Work

Listing images, Premium A+ Content and a Brand Story.

Focus

Explain a tactile feature visually and position the packs as a self-care product.

Results

No sales or conversion figures are reported for this project.

The challenge

What the brand was up against

Looks like a generic ice pack

Without distinct visuals, a premium pack can look like any cheap blue pack.

A feature you have to feel

The textured Wave side and smooth Flip side are tactile, so images had to convey them.

Two product lines

The pad line for joints and body needed its own message so shoppers would not confuse it with a generic cold pack.

Self-care, not first aid

The listing had to fit a curated wellness routine as well as injury recovery.

The work

What BIE did

Listing images

Macro-style images that show the texture of the Wave side and infographics that explain the two sides.

Premium A+ Content

Segmented storytelling, with lifestyle imagery for the pad line showing flexibility and joint fit.

Brand Story

A Brand Story module that frames the product as a modern recovery essential.

Creative

The creative work

Listing images, infographics, Premium A+ and Brand Story created by BIE.

Chilltherapy cold therapy packs Amazon listing images by BIE

Macro-style listing images showing the Wave side texture.

Chilltherapy cold therapy packs Amazon listing infographics by BIE

Infographics explaining the dual-sided design.

Chilltherapy cold therapy packs Amazon premium a plus pads by BIE

Premium A+ Content for the pad line.

Chilltherapy cold therapy packs Amazon brand story by BIE

Brand Story module.

Reading the work

What it shows and what is next

What this project does show

A listing that explains a hard-to-describe feature through images and presents the product in a consistent, premium brand style.

What it does not show

Sales, conversion or ranking results, since the client report contains none.

FAQ

Questions about this case study

No. It is a creative project, and the client report contains no sales or conversion figures.

Listing images and infographics, Premium A+ Content for the pad line and a Brand Story module.

That is the design challenge here. Macro-style imagery and clear infographics were used to show texture and use.

Next step

Need your product’s hardest feature explained visually?

Request a free Amazon Growth Audit and we will review your listings, advertising and account structure.

No obligation. Results vary by brand, product and market.